Assessment and Consultation

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Assessment & Consultation

Assessment and Consultation for Terrazzo, Marble, Travertine, and Concrete Flooring:

The assessment and consultation phase is critical in the restoration or refinishing process for any type of flooring, including terrazzo, marble, travertine, and concrete. This phase involves a professional evaluating the current state of the floors to determine the best course of action. Here's a more detailed look at what this phase entails:

Initial Inspection:

  • A thorough examination of the entire flooring area is conducted to assess the condition.
  • Identification of any damage, such as cracks, chips, stains, unevenness, and signs of wear and tear.
  • Evaluation of the flatness and levelness of the floor, which is crucial for terrazzo and marble that require a perfectly flat surface for the best finish.
  • Determining the type and quality of the existing sealant or finish, if applicable.

Problem Identification:

  • For terrazzo, identifying any loose terrazzo or divider strips, pitting, or areas where the aggregate has come loose.
  • For marble and travertine, looking for etching, dull spots, or a "glass-ring" effect.
  • For concrete, identifying spalling, staining, or crumbling areas.
  • Assessing the presence of any moisture issues that might affect the substrate or the finish.


  • Scratch testing on marble and travertine to assess the hardness and integrity of the stone.
  • Performing slip-resistance tests if safety is a concern.

Aesthetic Assessment:

  • Considering the original color, pattern, and finish, and how they have changed over time.
  • Discussing with the client their desired look and expectations for the final outcome.
  • Advising on possible finishes, sheens, and textures available for the specific flooring type.


  • Based on the inspection, the professional will recommend whether a full restoration, a simple refinishing, or repairs are necessary.
  • Suggestions for addressing any identified issues, such as moisture control, crack filling, or stain removal.
  • Advising on the best restoration methods for each type of stone or concrete, taking into account the traffic and usage of the area.

Restoration Plan:

  • Outlining the steps involved in the restoration or refinishing process, including timelines and expectations.
  • Providing an estimate of the costs involved for the recommended services.
  • Discussing maintenance plans post-restoration to preserve the integrity and appearance of the flooring.


  • Offering options for customization, such as adding decorative aggregates to terrazzo, or polishing marble to a specific gloss level.
  • Tailoring the restoration process to meet the client's specific needs and the functional requirements of the space.

During the assessment and consultation, it's important for the flooring professional to communicate clearly with the client to manage expectations and ensure they understand the scope and potential outcomes of the project. This preliminary stage sets the foundation for a successful restoration or refinishing project, ensuring the flooring's longevity and aesthetic appeal.